Live · Conversing on WhatsApp right now
3 billion people use WhatsApp. Meet them there.
Inkgility AI WhatsApp Business handles the channel your international customers actually use. Verified business profile, rich media, interactive buttons + lists, inline catalog + payment. Tier-1 support, lead intake, order updates — on the channel SMBs in LatAm, India, MENA, and SE Asia already trust.
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Wally · AI¡Hola! Tenemos disponibilidad el viernes a las 10am, 1:30pm, o 4pm. ¿Cuál prefieres?
Inkgility AI Communications
WhatsApp Business is one of four channels on the Inkgility platform — Voice · Texting · WhatsApp · Unified Inbox.
Compare all communication channels →
How it works
WhatsApp Business, done right.
Verified business badge. Rich messages with images, buttons, lists. Inline cart and payment for commerce. Hand-off to humans in the same thread. Compliant with Meta's conversation pricing rules.
01 · Verify
Green-tick business profile
We handle Meta verification, display name, logo, business hours, category. Customers see the green checkmark before they message.
02 · Templates
Approved utility + marketing
Pre-approved templates for order updates, reminders, opt-in flows. Marketing conversations only after explicit consent.
03 · Converse
Rich messages + actions
Images, video, PDF, location, contact cards, interactive buttons, lists. Inline catalog, cart, payment for commerce.
04 · Handoff
Same thread, human agent
When Wally hits its limit, your team picks up the same conversation — no channel-switching for the customer.
Use cases
Where WhatsApp is the primary channel.
SMB markets where 80%+ of customer communication happens on WhatsApp.
LatAm SMBs
Quote + book on WhatsApp
Mexico, Brazil, Colombia, Argentina, Chile — WhatsApp is the default business channel. Quote, book, confirm without leaving the app.
"Te confirmo la cita para mañana a las 3pm."
India + SE Asia
Order intake + status
India, Indonesia, Philippines, Vietnam — businesses run on WhatsApp. Catalog browsing, order placement, payment, dispatch.
"Order placed — tracking link below."
MENA + Africa
Service businesses
Saudi, UAE, Egypt, Nigeria, South Africa — WhatsApp is the SMS+phone replacement. Service inquiries, dispatch, follow-up.
"خدمتك في الطريق · فني وصول 2-4pm"
EU consumer brands
DTC support + order updates
Spain, Italy, Germany, UK — DTC brands lean on WhatsApp for high-touch support. Returns, sizing, recommendations.
"Recommend size — share your usual fit?"
North America
Reach diaspora customers
Your customers from LatAm, India, or MENA living in NA still prefer WhatsApp for business. Don't lose them to "use email."
"WhatsApp us anytime — we're here."
Features
The grown-up WhatsApp stack.
Everything you'd need to run WhatsApp Business properly — and nothing your customers will hate.
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Green-tick verification
Meta-verified business profile included. Customers see the green checkmark — instant trust.
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35+ languages
Spanish, Portuguese, Arabic, Hindi, Tamil, Indonesian, Tagalog, French, German — Wally auto-detects and replies in-language.
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Inline catalog + payment
Browse catalog, add to cart, pay — without leaving WhatsApp. Connects to Shopify, WooCommerce, Stripe.
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CRM sync
HubSpot, Salesforce, Pipedrive, GoHighLevel, FUB. Full transcript + structured fields, every conversation.
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Custom persona + brand voice
Name your bot, set its personality, tune how it writes — Wally keeps your brand voice in every language it replies in.
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Searchable thread history
Every conversation logged, summarized, and searchable in your dashboard.
Pricing
Per-conversation or monthly. You pick.
No setup fees. Cancel anytime. First 100 conversations free. Monthly plans are soft-unlimited under Fair Use† — the included conversation counts describe the comfortable monthly band, not a hard ceiling.
Included free with Inkgility Membership.
Pro · 200 conversations / mo · Business · 800 / mo · Executive · 2,500 / mo · Enterprise · 7,500 / mo. Pooled across all comms channels. Overage at member rates.
See plans
Pay as you go
$0.10 / conversation
Service $0.08 · Marketing $0.15 · varies by country. First 100 free.
- First 100 conversations free
- WhatsApp Business verification
- English + 1 additional language
- Standard catalog connect
- Email support
WhatsApp Plan
$99 / mo
1,500 conversations / mo, then $0.08 each. Templates + verification included. Sweet spot for SMBs.
- 1,500 conversations / mo
- All template categories approved
- Multi-language (35+ supported)
- Catalog + cart + payment inline
- CRM + Inkgility Inbox sync
- Priority support
WhatsApp Pro
$299 / mo
6,000 conversations / mo, then $0.07 each. Multi-country routing, dedicated CSM.
- 6,000 conversations / mo
- Multi-country / multi-brand routing
- Custom Meta template approvals
- Custom integrations
- SLA + dedicated CSM
Compliance
WhatsApp AI that won't get you banned.
We bake Meta's rules into the product so you don't have to remember them mid-thread.
Policy
Meta-policy-aware
Business + commerce policy baked in. Outside the 24-hour service window, only approved templates go out.
Opt-out
One-word opt-out
Customer replies "stop" or "remove me" — the number is suppressed across every campaign instantly.
Opt-in
Opt-in required
Marketing conversations only after explicit opt-in — consent flows built into every template.
Data
SOC 2 hosting
PII redaction, encryption at rest, optional auto-purge of message history after 30 / 60 / 90 days.
Stop missing messages. Start tomorrow morning.
100 free conversations. 8-minute setup. No card needed. See how Wally handles WhatsApp for your shop.
